Shipping policy

Delivery

After placing your order, you'll receive an order confirmation by e-mail.

If you order before 3 p.m. we will try to ship your package the same day.

As soon as your package is ready to ship, you'll also receive an e-mail, together with a track & trace code.

Shipping rates

Shipping rates are automatically calculated according to destination, in some cases you get free shipping. The shipping costs are always indicated before you confirm the order and pay

Pick Up

After confirmation your order is ready for pick up you can make an appointment by mail or phone to collect your order.

If you want to return your package please read our return policy.

If you have any questions or doubts, don't hesitate to contact us by e-mail at hello@thecoolstuff.be